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Gerald J. Alred is Professor Emeritus of English at the University of Wisconsin Milwaukee, where he teaches courses in the Professional Writing Program. He is author of numerous scholarly articles and several standard bibliographies on business and technical communication, and he is a founding member of the editorial board of the Journal of Business Communication. He is a recipient of the prestigious Jay R. Gould Award for profound scholarly and textbook contributions to the teaching of business and technical writing. Charles T. Brusaw served as a faculty member at NCR Corporation s Management College, where he developed and taught courses in professional writing, editing, and presentation skills for the corporation worldwide. Previously, he worked in advertising technical writing, public relations, and curriculum development. He has been a communications consultant, an invited speaker at academic conferences, and a teacher of business writing at Sinclair Community College.Walter E. Oliu served as Chief of the Publishing Services Branch at the U.S. Nuclear Regulatory Commission. He is a communications consultant in the Washington, D.C. area and has taught at Miami University of Ohio, Slippery Rock State University, Montgomery College, and George Mason University.

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