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OverviewFull Product DetailsAuthor: Kerstin PetersonPublisher: Taylor & Francis Ltd Imprint: CRC Press Weight: 0.453kg ISBN: 9781138412354ISBN 10: 113841235 Pages: 320 Publication Date: 27 July 2017 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationKerstin Peterson has been in telecommunications for 14 years. She's worked as a telecom analyst for the University of Pennsylvania, ALPO Petfoods and Dean Witter Reynolds, and spent five years as owner/operator of an interconnect company. She has written for Teleconnect magazine, Computer Telephony magazine and Call Center Magazine since 1996 and works as a contract project manager and freelance technical writer. Kerstin can be reached through her Web site, www.kerstin.net. Tab Content 6Author Website:Countries AvailableAll regions |
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