Overview
Business Process Orientation: Gaining the E-Business Competitive Advantage provides the ""why"" and the ""how"" for building the ""horizontal"" organization - an essential component of the ""e"" in e-commerce and business. This book shows you how to weave your business processes into hard-to-imitate strategic capabilities that distinguish you from your competition. The book explores the impact that well-defined and carefully integrated processes have on organizational performance. Using the results of extensive research conducted among consumer, business-to-business, and services-based companies, the authors demonstrate that adopting a business process orientation (BPO) has a positive impact on the organizational culture and business performance. The resulting process oriented e-corporation is now positioned as a necessity not only to thrive but also to survive. The old ways of conducting business are out: pushing costs and compromising quality in order to achieve the lowest possible price. The emerging paradigm focuses on the core processes. The hallmarks of a great business still include high customer relevance, internally consistent decisions about scope and value chain activities performed, value capture mechanisms, a source of differentiation and strategic control, a sound operational system, and carefully designed processes. Business Process Orientation: Gaining the E-Business Competitive Advantage shows you how to balance your functional and horizontal orientation to create and maintain a healthy organization.
Full Product Details
Author: Kevin P. McCormack (DRK Research & Consulting, Raleigh, North Carolina, USA) ,
William C. Johnson (Nova Southeastern University, Fort Lauderdale, USA)
Publisher: Taylor & Francis Inc
Imprint: CRC Press Inc
Dimensions:
Width: 15.60cm
, Height: 1.60cm
, Length: 23.40cm
Weight: 0.417kg
ISBN: 9781574442946
ISBN 10: 1574442945
Pages: 208
Publication Date: 24 January 2001
Audience:
College/higher education
,
Professional and scholarly
,
Undergraduate
,
Postgraduate, Research & Scholarly
Format: Hardback
Publisher's Status: Active
Availability: In Print
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Reviews
Competition in today's world of the e-corporation is between supply chains, not between individual companies. Cross company process integration and process orientation will be the critical competitive advantage of the winners. -Bill Hakanson, Executive Director, Supply Chain Council, Inc. A major driver in the successful e-transformation of legacy companies is the degree to which business work processes are understood and optimized. A process orientation is the key. -Edward Huller, Vice President, Global Supply Chain, Borden Chemical, Inc. Promo Copy
Competition in today's world of the e-corporation is between supply chains, not between individual companies. Cross company process integration and process orientation will be the critical competitive advantage of the winners. -Bill Hakanson, Executive Director, Supply Chain Council, Inc. A major driver in the successful e-transformation of legacy companies is the degree to which business work processes are understood and optimized. A process orientation is the key. -Edward Huller, Vice President, Global Supply Chain, Borden Chemical, Inc. Promo Copy
Author Information
Kevin P. McCormack, William C. Johnson
