Business Performance in the Retail Sector: The Experience of the John Lewis Partnership

Author:   Keith Bradley (Director, Business Performance Group, Director, Business Performance Group, London School of Economics) ,  Simon Taylor (Fellow, Fellow, St Catharine's College, Cambridge)
Publisher:   Oxford University Press
ISBN:  

9780198256946


Pages:   208
Publication Date:   13 February 1992
Format:   Hardback
Availability:   To order   Availability explained
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Business Performance in the Retail Sector: The Experience of the John Lewis Partnership


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Overview

This book investigates how John Lewis's unique ownership and organizational arrangements have enabled it to become one of the largest and longest-surviving employee-owned firms in the Western world. From its emergence in 1864, the John Lewis Partnership has placed its trust in an explicit set of business principles, emphasizing employee share-ownership, employee motivation, and profit-sharing. This study examines the success of these principles and the lessons to be learned from them for successful retailing strategy and competitiveness in the 1990s.

Full Product Details

Author:   Keith Bradley (Director, Business Performance Group, Director, Business Performance Group, London School of Economics) ,  Simon Taylor (Fellow, Fellow, St Catharine's College, Cambridge)
Publisher:   Oxford University Press
Imprint:   Clarendon Press
Dimensions:   Width: 14.30cm , Height: 1.70cm , Length: 22.00cm
Weight:   0.326kg
ISBN:  

9780198256946


ISBN 10:   0198256949
Pages:   208
Publication Date:   13 February 1992
Audience:   Adult education ,  General/trade ,  College/higher education ,  Further / Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

Table of Contents

A research strategy; strategy, competitiveness, and the way ahead; a business history of the John Lewis partnership; the organizational structure in 1989; existing research on the John Lewis partnership; the John Lewis partnership and the Japanese firm; partnership principles and business - an analysis; theories of business performance and the John Lewis partnership; the post-war retailing environment; a comparative business analysis - 1970-1989; crossing over into the human dimension.

Reviews

`the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy `the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy `There are seven pages of highly relevant references and the book is presented to a standard that you would expect from the Clarendon Press in Oxford ... The approach and feel of the book is of a very serious attempt to analyse one of the country's unique retail establishments. There can be little questioning that this is a fascinating book. The chapters are always interesting and provoke the reader to think more deeply about the questions being raised ... an interesting and thought-provoking book which has set itself very difficult questions to answer ... The authors are to be congratulated on the start that they have made.' The Service Industries Journal `well-written book ... we must be grateful to Bradley and Taylor for sharing their research results with us in an informative and user-friendly way' Times Higher Education Supplement


'well-written book ... we must be grateful to Bradley and Taylor for sharing their research results with us in an informative and user-friendly way' Times Higher Education Supplement 'There are seven pages of highly relevant references and the book is presented to a standard that you would expect from the Clarendon Press in Oxford ... The approach and feel of the book is of a very serious attempt to analyse one of the country's unique retail establishments. There can be little questioning that this is a fascinating book. The chapters are always interesting and provoke the reader to think more deeply about the questions being raised ... an interesting and thought-provoking book which has set itself very difficult questions to answer ... The authors are to be congratulated on the start that they have made.' The Service Industries Journal 'the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy 'the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy


`well-written book ... we must be grateful to Bradley and Taylor for sharing their research results with us in an informative and user-friendly way' Times Higher Education Supplement `There are seven pages of highly relevant references and the book is presented to a standard that you would expect from the Clarendon Press in Oxford ... The approach and feel of the book is of a very serious attempt to analyse one of the country's unique retail establishments. There can be little questioning that this is a fascinating book. The chapters are always interesting and provoke the reader to think more deeply about the questions being raised ... an interesting and thought-provoking book which has set itself very difficult questions to answer ... The authors are to be congratulated on the start that they have made.' The Service Industries Journal `the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy `the book represents a most useful contribution to our understanding of what are increasingly important issues. The book is well written and the authors display their command of the broader theoretical and policy literature by skillfully integrating this with their discussion of the case of the JLP. The book is highly readable and written at a level that makes it accessible to a general audience.' Economic and Industrial Democracy


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