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OverviewExplores the process of understanding, creating and delivering value to targeted business markets and customers. The text focuses on guiding principles, organizing coverage around business market processes, and examining primary field research. Full Product DetailsAuthor: James C. Anderson, Jr. , James A. NarusPublisher: Pearson Education (US) Imprint: Pearson Dimensions: Width: 18.50cm , Height: 2.50cm , Length: 24.20cm Weight: 0.777kg ISBN: 9780135226575ISBN 10: 0135226570 Pages: 448 Publication Date: 04 December 1998 Audience: Professional and scholarly , Professional & Vocational Replaced By: 9780130451873 Format: Hardback Publisher's Status: Out of Print Availability: Out of stock ![]() Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |