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Author:   Brenda D. Phillips (Indiana University South Bend, Indiana, USA) ,  Mark Landahl (Ph.D., Emergency Manager, City of Rockville, Maryland, USA) ,  Brenda Phillips (Indiana University South Bend, Indiana, USA) ,  Brenda Phillips (Indiana University South Bend, Indiana, USA)
Publisher:   Elsevier - Health Sciences Division
Imprint:   Butterworth-Heinemann Inc
Weight:   0.430kg
ISBN:  

9780128138441

ISBN 10:   0128138440
Pages:   194
Publication Date:   26 November 2020
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
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Table of Contents

Chapter One. The Challenges of Business Continuity Planning Introduction What Most Businesses Do (Not Do) in a Disaster Hazards that Become (Business) Disasters Natural Hazards Tsunamis and Cascading Events Hurricanes and Cyclones Floods Earthquakes Volcanos Tornadoes Hazardous Materials Technological Disruptions Terrorism and Active Attackers Pandemics Types of Disaster Planning Mitigation Planning Preparedness and Planning Response Planning Recovery and Business Continuity Planning The Benefits of Business Continuity Planning (BCP) Mission fulfillment The financial bottom line Loss containment Customer bases Human resources Diversity in the business community Essential Principles for BC Planning Involvement and inclusion Planning is a process Evidence-based planning A culture of continuity Upcoming Chapters Chapter Two. Setting the Stage The Challenges of Business Continuity Planning Getting people’s attention Securing a commitment from the CEO Lack of knowledge or understanding Educating and involving people on planning as a process The Effects of Disasters on Businesses Direct impacts Indirect impacts Downtime Displacement Impacts on employees Impacts on customers Businesses that fail Essential Actions for Starting the Planning Process Get a team together Establish a timeline Kick off the BCP effort Build and maintain momentum Chapter Three. Pre-planning Steps to Launch BCP Introduction Hazard Identification Sources of hazard information How to write up a hazard identification Risk Assessment Understanding probabilities and historic trends Crafting Scenarios Loss Estimation Kinds of losses to estimate Broader community impacts Business impact analysis Determining Acceptable Losses Mitigating Losses Essential Actions Chapter Four. Parts of a Business Continuity Plan Scenarios and Decision-Making Pandemic Technology Disruptions Natural Disasters Critical Functions Prioritizing Critical Functions Work Teams Assets and Workarounds Essential Partnerships Essential Actions to Take Chapter Five. Managing Disruptions Introduction Infrastructure Disruptions Anticipating Disruptions Utilities Communication and Information Technology Transportation arteries and supply chains Downtime Management How utilities get back on The role of critical function work teams Displacement Management Site displacement Functional displacement Population displacement Restoring Critical Functions Essential Actions Chapter Six. Managing Human Resources Introduction Case Examples Terrorism Natural Disaster Pandemic The Critical Role of Human Resources Management Business Continuity Planning for Human Resource Management Preparing Employees for Disruptions What Employees May Experience Personal Impacts Professional Impacts What Employers May Experience Coping with Employee Impacts Coping with Immediate Business Impacts Navigating Recovery Transitioning from Response to Recovery The 2004 Tsunami The 1989 Loma Prieta Earthquake Recognizing and Rewarding Employees Essential Actions Chapter 7. Strengthening and Testing your Business Continuity Plan Introduction Training on the BCP Why you need to know the plan Teachable moments Training options What to train on Creating scenarios · Exercises Tabletop Full scale Field Virtual/Simulations · Creating a culture of preparedness Essential Actions Chapter 8. Becoming More Resilient Introduction Disaster losses and future predictions Resilience The Sendai Framework Mitigation The purpose of mitigation Becoming a champion for mitigation The Recovery Process Employee support Flexibility Sustainability Essential Actions Appendix 1. Emergency Response Planning Basics 2. Mitigation Planning Basics 3. Essential Tools and Resources for BCP (worksheets, checklists, etc.)

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Author Information

Brenda D. Phillips, Ph.D., is the Dean of Liberal Arts and Sciences and Professor of Sociology at Indiana University South Bend. Previously, she taught emergency management at Oklahoma State University and has served as a subject-matter expert, consultant, and volunteer for multiple agencies, communities, educational institutions, and voluntary organizations. She is the author of Disaster Recovery, Mennonite Disaster Service, and Qualitative Disaster Research, the co-author of Introduction to Emergency Management, and the co-editor of Social Vulnerability to Disaster and co-author of the forthcoming Business Continuity Planning. She has written numerous peer-reviewed journal articles in the discipline of emergency management and disaster science with direct experience in researching hurricanes, tornadoes, earthquakes, tsunamis, and hazardous materials accidents, much of which has been funded by the National Science Foundation. Dr. Phillips has been invited to assist or speak at disaster programs in the United States, Canada, Mexico, People's Republic of China, Costa Rica, New Zealand, Germany, Sweden, and Australia where she has promoted evidence-based best practices for community safety. Dr. Phillips firmly believes in the extension of faculty expertise through volunteer service. With over thirty years of experience in the field of emergency management education, Dr. Phillips has volunteered for local emergency management planning committees and voluntary organizations, especially for high risk populations. She has served as an unpaid reviewer of city and agency emergency management plans and assisted with planning around disaster-time domestic violence, safety for people with disabilities, and elderly evacuation. She has led business continuity planning at multiple academic institutions and businesses. Her most meaningful volunteer activities have helped to rescue animals and rebuild homes (and docks that support sustainable livelihoods) after disasters. Mark Landahl, Ph.D., CEM® has more than 23 years of experience spanning the fields of law enforcement, emergency management, homeland security, and higher education. After retiring as the Homeland Security Commander for the Frederick County (MD) Sheriff’s Office, he began service in his current position as the Emergency Manager for the City of Rockville (MD). In addition to professional practice, Dr. Landahl teaches at several universities as an adjunct professor.

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