Overview

There is a crisis of trustworthiness in business and corporate integrity. This book identifies the specific actions to create and sustain integrity in businesses and corporations—steps that can restore the public's trust and confidence as well as improve company performance. Business and Corporate Integrity: Sustaining Organizational Compliance, Ethics, and Trust addresses a critical, contemporary topic of wide public concern from a pragmatic, solution-oriented perspective. Offering insights from world-class scholars and a range of subject matter experts, this accessible, two-volume work defines the nature of corporate integrity and business ethics in the current climate of scandals and an increasingly skeptical public, allowing readers to fully understand the importance of the subject. In addition, it uniquely provides practical methods, tactics, and tools to effectively address issues of integrity in the organizational environment. The first volume of the series contains contributed chapters that address the foundational approaches for ethics and integrity in the business world. The second volume presents practical ways to assess and enhance integrity and encourage ethical behavior in corporations, businesses, and other organizations. All companies—regardless of size or financial clout—need to avoid the significant consequences of ethical misconduct and illegal behavior by their employees and managers, which can result in erosion of public trust, customer loyalty, investor confidence, and employee morale, not to mention debilitating fines and criminal indictments. This book identifies the key mindset and values that should guide decision making for businesspeople every day. Provides useful, practical, and up-to-date information to guide readers in assessment, formulation of strategies and tactics, and implementation of measures to ensure integrity and higher order ethical cultures, decision making, and compliance patterns Documents the pervasive negative effect of corporate scandals and ethical meltdowns, product quality recalls, accounting and transparency debacles, and public perceptions of failed business leadership and/or poor corporate character Presents invaluable information and guidance to anyone who has a stake in creating and sustaining corporate integrity: senior executives, business managers, corporate board members, stakeholders of corporations, business and business ethics students, compliance and ethics officers, accountants, organizational behavior scholars, and general readers

Full Product Details

Author:   Robert C. Chandler
Publisher:   Bloomsbury Publishing Plc
Imprint:   Praeger Publishers Inc
Dimensions:   Width: 18.80cm , Height: 4.40cm , Length: 24.00cm
Weight:   1.229kg
ISBN:  

9780313395970

ISBN 10:   0313395977
Pages:   516
Publication Date:   10 March 2014
Recommended Age:   From 7 to 17 years
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

VOLUME 2: PRAGMATICS Foreword by Alfonzo Alexander Preface Acknowledgments Introduction PART I: MEASURING INTEGRITY Chapter One: Predicting Sustainable Ethical Corporate Performance Using the Integrity Index™ Lynn Brewer Chapter Two: The Integrity Index™ as an Indicator of Unsustainable Performance Evan Turner Chapter Three: Dodd-Frank's Impact on the Utility Industry and the Utility of the Integrity Index™ in Assessing Counterparty Risk Patricia D. Galloway, Lynn Brewer, and William G. Riggins Chapter Four: The RADAR Model of Organizational Ethics Management Linda Ferrell and O. C. Ferrell Chapter Five: The Communication Indicators of Organizational Integrity Model Robert C. Chandler PART II: INTEGRITY AND ETHICS IN CORPORATE SECTORS Chapter Six: Professional Oaths in the Financial Services Industry Boudewijn de Bruin Chapter Seven: The Collision of Ethics and Economics When the News Industry Reports on Itself Rick Brunson Chapter Eight: Ethical Approaches for Corporate Crisis Management during Natural Disasters Jeffrey Dale Hobbs PART III: INTEGRITY, TRUST, AND CORPORATE REPUTATION Chapter Nine: Practical Strategies for Recovering Corporate Reputation W. Timothy Coombs Chapter Ten: Ethical Strategies for Repairing Corporate Image and Reputation Denise P. Ferguson, Lynette Sharp Penya, and J. D. Wallace Chapter Eleven: Restoring and Sustaining Public Trust in the Private Sector Larry W. Bridgesmith Epilogue One: Blueprint for the Restoration of Public Trust Julian M. Clarke Epilogue Two: Suggestions for Improving Trust, Enhancing Reputation, and Rediscovering Integrity Julian M. Clarke Index About the Editor and Contributors

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Author Information

Robert C. Chandler, PhD, is professor of communication and director of the Nicholson School of Communication at the University of Central Florida.

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