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9781780172736

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A master class in linking theory to practice. Full of tips and examples that will lead to a significant improvement in the quality of business analysis. Indispensable to new and experienced practitioners involved in business change. Put your name in this book before someone borrows it ! -- James Archer Royal Borough of Kensington and Chelsea

An excellent compendium of BA techniques packed with useful examples. BAs at all levels will discover something new. -- Christina Lovelock Health and Social Care Information Centre This book should be essential reading for all business analysts. Even after 30 years working in this field, I find it an immensely valuable reference. Excellent! -- Dr Terri Lydiard Lloyds Banking Group

An excellent compendium of BA techniques packed with useful examples. BAs at all levels will discover something new. -- Christina Lovelock * Health and Social Care Information Centre * This book should be essential reading for all business analysts. Even after 30 years working in this field, I find it an immensely valuable reference. Excellent! -- Dr Terri Lydiard * Lloyds Banking Group *

Author Information

James Cadle has been involved in business systems for 35 years, in the public and private sectors, and is now a director of Assist Knowledge Development. Debra Paul is Managing Director of Assist Knowledge Development and was a founding member of the BA Manager Forum. Paul Turner is a director of Business and IS Skills and of Assist Knowledge Development, specialising in the provision of training and consultancy.

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