Overview

An insightful book written in a simple style with interesting concepts, original models, and thought-provoking frameworks relevant to a wide range of readers. Job seekers to C-suite level executives can benefit from this book, as every reader would find something useful. Managers and non-managers can gain significant perspectives on the Business 5.0 landscape and people management practices. The author examines the increased focus on digital transformation and the judicious blend of cyber-techno-human interface. The emphasis being on new skilling employees with the right skill sets and mindset to be successful in Business 5.0. There is meaningful input on how employee journeys need to be aligned with the shifting customer patterns, for employees to provide trending customer experiences, and for organisations to have a competitive advantage in Business 5.0. This book is indeed a one-stop guide for forward-thinkers who want to be future-ready.

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