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LINDA L. PUTNAM (Ph.D., University of Minnesota, 1977) is a Professor in the Department of Communication at the University of California-Santa Barbara. Her current research interests include discourse analysis in organizations, negotiation, and organizational conflict. She is the co-editor of eight books, including Organizational Communication, The SAGE Handbook of Organizational Discourse, and The New Handbook of Organizational Communication. ANNE MAYDAN NICOTERA (Ph.D., Ohio University, 1990) is an Associate Professor in the Department of Communication at George Mason University. Her research is grounded in a constitutive perspective and focuses on culture and conflict, diversity, race and gender, and aggressive communication, with a particular interest in healthcare organizations. She has also published four books and numerous articles on these topics.

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