Overview

What if your most reliable team member never sleeps, learns from every action, and solves problems while you dream? At 3:47 AM, an AI agent named Maya quietly prevented a company crisis before breakfast. Welcome to the new era of work-where intelligent digital agents collaborate alongside humans, driving innovation, resilience, and world-class customer experience. Building the Digital Workforce unveils how agentic AI is redefining what's possible in business. Thought leader and technology analyst Michael Fauscette shares hard-won insights and real-world examples from the front lines of digital transformation-helping you move beyond automation to truly autonomous AI partners reshaping teams, decision-making, and business value. Discover inside: What makes agentic AI fundamentally different from traditional automation-and why this matters now. The hidden opportunities and new risks as AI shifts from tool to co-worker. How to lead, monitor, and maximize a digital workforce for operational excellence and adaptability. Practical guidance and expert perspective for building your organization's future-today.

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