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OverviewFull Product DetailsAuthor: Luis Rocha-Lona , Jose Arturo Garza-Reyes , Vikas KumarPublisher: Taylor & Francis Ltd Imprint: CRC Press Weight: 0.453kg ISBN: 9781138464056ISBN 10: 1138464058 Pages: 202 Publication Date: 21 August 2017 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsPreface, Acknowledgments, About the Authors, Abbreviations, 1. Introduction, 2. Business Excellence Models, 3. Process Management, 4. Quality Management Systems and Business Processes Diagnostic, 5. Strategic Quality Planning, 6. Building the QMS and Business Improvement Plan by Selecting the Right Models, Methods, and Tools, 7. QMS Implementation, 8. QMS and Business Processes Evaluation, 9. Beyond Quality Management SystemsReviewsAuthor InformationLuis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar Tab Content 6Author Website:Countries AvailableAll regions |