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OverviewYour vision of creating truly world-class customer engagement for your company is not that far-fetched at all. Every interaction that your customer has with your organization, its product, or its service shapes the customer experience. And it's up to you to determine how smooth, pleasant that interaction is. How do you hire the best support team? What's the best use of social media for support and service? In this book, leaders in customer support bring their stories of brand failures, triumphs, and best practices for support on the web. If you're a CEO Or Founder: Learn about the importance of engaging your customer support team with your product development, how to measure customer happiness, and why you should be investing in your support staff as your top rung employees. Full Product DetailsAuthor: Mary MayalaPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 15.20cm , Height: 0.70cm , Length: 22.90cm Weight: 0.181kg ISBN: 9798456367082Pages: 118 Publication Date: 14 August 2021 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Temporarily unavailable ![]() The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |