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9781032818818

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""Binna Kandola has pulled off a remarkable feat, delivering such a thorough but also compact study of psychological safety, its uses and significance. He shows how important and subtle cultural issues can be at work. His examples are rich and varied, and the lessons he draws from them useful and ""actionable"". This highly practical book will equip any manager with modern and humane methods and approaches. This is the guide to psychological safety we have been waiting for."" Stefan Stern, author and former FT management columnist. “Suppressing difficult conversations today leads to more difficult conversations and worse situations tomorrow. This excellent and timely book examines these issues through compelling case studies, from the Tour de France to the aviation industry, and provides practical guidance for developing organizational cultures and processes that enable people to speak up.” Dr Mark Robinson, Director of the Socio-Technical Centre and Associate Professor, University of Leeds ""This book offers a thoughtful and well-evidenced guide to building psychologically safe environments at work. Its strength lies in its clarity, its grounding in research, and its practical application to real-world organisational challenges. For those of us who believe inclusion is fundamental to business success, this is an invaluable resource. I highly recommend it."" Nimesh Shah, CEO Blick Rothenberg ""This book is a powerful and timely contribution to the field. Grounded in rigorous psychological research—both classic and contemporary—it brings the concept of psychological safety to life in a way that is accessible, practical and deeply relevant to today’s workplaces. From famous studies on group behaviour and authority to modern examples from global organisations, it seamlessly connects theory to action. Whether you’re a leader, a team member or a change agent, you’ll find insight and inspiration here. I couldn’t put it down!” Chris Yates, SVP Talent, Equinix

""Binna Kandola has pulled off a remarkable feat, delivering such a thorough but also compact study of psychological safety, its uses and significance. He shows how important and subtle cultural issues can be at work. His examples are rich and varied, and the lessons he draws from them useful and ""actionable"". This highly practical book will equip any manager with modern and humane methods and approaches. This is the guide to psychological safety we have been waiting for."" Stefan Stern, author and former FT management columnist ""Suppressing difficult conversations today leads to more difficult conversations and worse situations tomorrow. This excellent and timely book examines these issues through compelling case studies, from the Tour de France to the aviation industry, and provides practical guidance for developing organizational cultures and processes that enable people to speak up."" Dr Mark Robinson, Director of the Socio-Technical Centre and Associate Professor, University of Leeds, UK ""This book offers a thoughtful and well-evidenced guide to building psychologically safe environments at work. Its strength lies in its clarity, its grounding in research, and its practical application to real-world organisational challenges. For those of us who believe inclusion is fundamental to business success, this is an invaluable resource. I highly recommend it."" Nimesh Shah, CEO Blick Rothenberg ""This book is a powerful and timely contribution to the field. Grounded in rigorous psychological research—both classic and contemporary—it brings the concept of psychological safety to life in a way that is accessible, practical and deeply relevant to today’s workplaces. From famous studies on group behaviour and authority to modern examples from global organisations, it seamlessly connects theory to action. Whether you’re a leader, a team member or a change agent, you’ll find insight and inspiration here. I couldn’t put it down!” Chris Yates, SVP Talent, Equinix

Author Information

Binna Kandola is co-founder and Senior Partner at Pearn Kandola, a practice of Business Psychologists. He is Visiting Professor at Leeds University Business School, UK, and has spent over 40 years researching diversity, inclusion, and bias in the workplace. As a practitioner, he has worked with some of the world’s leading organizations, including American Express, Microsoft, NATO, and the World Bank. He has been on the UK’s Asian Power List for the last six years.

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