Overview

As the workforce becomes increasingly diverse, it is imperative that organizations learn to attract, engage, and retain employees and leverage their unique perspectives. But few leaders have fully developed the aptitudes required for mentoring, let alone the level of cultural competency needed to bridge differences. In Bridging Differences for Better Mentoring, leadership mentoring experts Lisa Fain and Lois Zachary present a framework for achieving cultural competence in mentor-mentee communication using accessible, understandable, and practical tools and strategies. The result is more agility, comfort, and capability in their readers to build meaningful mentoring relationships and communicate effectively across differences. These tools lead to better, more culturally sensitive leaders, a safer work environment, and a more inclusive workplace for all.

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9781690584506

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Lisa Z. Fain is the CEO of the Center for Mentoring Excellence and founder of Vista Coaching. She was formerly senior director of the diversity and inclusion function at Outerwall Inc. (the parent company to automated retail giants Redbox and Coinstar). She is a certified mediator through Chicago'Äôs Center for Conflict Resolution and certified life coach through the International Coach Academy. Lois J. Zachary is the founder of Leadership Development Services, LLC and its Center for Mentoring Excellence. Her book The Mentor'Äôs Guide is a primary resource for organizations that promote mentoring for leadership and learning. Zachary is a member of the American Society of Journalists and Authors, American Association of Adult and Continuing Education, and the Association for Talent Development.

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