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9781487520595

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"" Borders in Service is a fascinating collection of studies from various disciplines that contributes in important ways to an expanding literature on transnational call-centre work.The chapters are uniformly interesting and are all well-grounded methodologically."" --Marjorie DeVault, Professor Emerita of Sociology, Syracuse University "" Borders in Service is a serious advance in state-of-the-art research. In a number of different ways, it offers a fresh take on call-centre work and its implications. The book is eminently readable."" --Bob Russell, Adjunct Associate Professor, Griffith University

Borders in Service is a fascinating collection of studies from various disciplines that contributes in important ways to an expanding literature on transnational call-centre work.The chapters are uniformly interesting and are all well-grounded methodologically. - Marjorie DeVault, Professor Emerita of Sociology, Syracuse University Borders in Service is a serious advance in state-of-the-art research. In a number of different ways, it offers a fresh take on call-centre work and its implications. The book is eminently readable. - Bob Russell, Adjunct Associate Professor, Griffith University

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Kiran Mirchandani is at the Ontario Institute for Studies in Education, University of Toronto. Winifred Poster is at Washington University in St. Louis.

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