BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

Author:   Bill Eddy
Publisher:   HCI Press
Edition:   Second Edition
ISBN:  

9781936268726


Pages:   176
Publication Date:   30 October 2014
Format:   Paperback
Availability:   Available To Order   Availability explained
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BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns


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Full Product Details

Author:   Bill Eddy
Publisher:   HCI Press
Imprint:   HCI Press
Edition:   Second Edition
Dimensions:   Width: 13.90cm , Height: 1.30cm , Length: 21.50cm
Weight:   0.226kg
ISBN:  

9781936268726


ISBN 10:   1936268728
Pages:   176
Publication Date:   30 October 2014
Audience:   General/trade ,  General ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Reviews

I used Bill Eddy to deal with a very difficult personnel situation. I implemented his advice. Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. Bill gave me a pathway when I thought all roads were blocked. -- Dan Solin, author of the Smartest series of books


Author Information

Bill Eddy is a lawyer, therapist, mediator, and the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He was The Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve years of experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries, in which he's taught his BIFF Response and EAR Statement techniques for communicating in writing and in-person to hundreds of thousands. In addition to writing more than twenty books, his articles on PsychologyToday.com have more than 5 million views.

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