Overview

Improving health care is one of the most pressing and complex challenges facing western societies. Beyond the Toolkit provides practical help, hope, energy and ideas about how to combine the toolkit of improvement methods with the leadership and humanity required to ensure success in practice over time. It argues that understanding the methods is necessary but not sufficient. Beyond the Toolkit is readable and accessible, packed full of learning, insights, research and experiences, appealing equally to those setting out on the journey of improvement as well as those ready to make improvements on a larger scale.  It will leave readers informed, energised and hopeful about their own ability to make a difference in their local health contexts. Beyond the Toolkit includes chapters written by leaders in health care who have been involved in improving the quality of patient care in practice, and who share their experiences, warts and all. These stories are powerful, empathetic, first-person narratives that are very different from the sanitised case studies that are often published. The authors co-lead GenerationQ, a Master’s programme in Leading for Quality Improvement for senior leaders in health, social care and health charities. The programme is sponsored by the Health Foundation and designed and delivered at Ashridge Executive Education, Hult Business School.  

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9781911450177

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Author Information

Brian MarshallBrian Marshall is Academic Director and Discipline Lead for OD and Change at Ashridge Executive Education, part of the Hult International Business School. Brian has a first degree in English literature from London University, and a Master’s degree in Organisational Change from Ashridge. Janet SmallwoodJanet Smallwood has been involved with GenerationQ, The Ashridge Masters in Leadership (Quality Improvement) since the outset of the programme in 2009. Janet directs her own consulting organization but has previously worked with Ashridge Executive Education for over 20 years. Janet holds Masters Degrees in Natural Sciences and Chemical Engineering from Cambridge and the Ashridge Masters in Organization Consulting. Liz WigginsLiz Wiggins is Associate Professor of Change and Leadership at Hult. She has over twenty years’ experience of coaching and consulting to public and private sector clients in the US, Europe and Asia. Liz has a Masters and a PhD in Organizational Psychology from Birkbeck College, University of London.

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