Overview

DO YOU WANT TO GROW YOUR PRACTICE BY SEEING PATIENTS VIA VIDEO? Do you want to embrace digital health but don't know where to start? Are your patients finding it hard to get to your practice and often they should have come earlier? Are you struggling with a high no-show rate? Introducing video consultations may be the opportunity you have been looking for to address the challenges of your healthcare business. The process of transforming a practice with new video services can be daunting. You don't know where to start, what pitfalls to avoid, and how to make it work financially. There are very practical concerns about how to deal with appointment bookings for online consultations, how to manage health records, how to deal with patient privacy, how to deal with payments, how to avoid delays and frustrations caused by technology and network issues, as well as how to get everyone on board and train them appropriately. Beyond the Clinic provides a very practical 5 step approach to embracing the digital future successfully and transforming your healthcare business sustainably.

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Reviews

Dr Silvia Pfeiffer has an extensive background in computer science and healthcare consulting in a wide range of health environments, and as such is excellently qualified to write this book Beyond the Clinic - transforming your practice with video consultations. Professor Peter Yellowlees, Past President, American Telemedicine Association. Dr Silvia Pfeiffer is passionate about enabling medical video consultations in Australia - her experience in this industry is quite unique. Anita Mustac, Founder of online mental health service Dokotela, https: //www dokotela.com.au/ Dr Silvia Pfeiffer has an amazing vision for what is possible in the technological side of telehealth, and pairs this with a genuine interest in the needs of health professionals. In the fast-moving world of digital health, early-movers like Dr Silvia Pfeiffer have a wealth of valuable insights to share. Karen Finnin, Director of Online Physio, https: //www.online.physio/ Where healthcare meets technology, it is always hard to find someone who really understands the unique challenges that are present - Dr Silvia Pfeiffer gets it! Greg Borman, Director of online occupational therapy service Biosymm, http: //www.biosymm.com/

Author Information

Dr Silvia Pfeiffer is on a mission to bring fairer access to healthcare for everyone. As the CEO of Coviu, a turn-key video consultation software, Silvia has worked with numerous healthcare professionals in introducing video consultations to their businesses. This includes businesses of specialists, allied health, as well as GPs. She has learnt what makes such a digital transformation work and what doesn't and is passionate to share her experiences. Silvia has a PhD in computer science and has worked for Google, Mozilla and CSIRO in the past to develop world-leading online video technology and new video standards. In her spare time, she still authors standards for video accessibility at the W3C.

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