Overview

Discover the secrets to achieving excellence in the luxury tourism industry with Fernando Privat's latest bestseller! In this masterful work, Fernando Privat, renowned international quality expert and best-selling author, breaks down the crucial aspects of conducting high-quality evaluations of hotels, restaurants and additional services in international luxury tourism. With his insightful approach and in-depth knowledge of the industry, Fernando Privat reveals the secrets behind the exceptional experiences that define world-class establishments. From gastronomic excellence to attention to detail in customer service, this book will guide you to excellence and help you stand out in a competitive market. Dive into these pages and discover how to exceed your customers' expectations and elevate your business to the highest level of distinction in the luxury travel industry.

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