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9781138801769

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'Paul Grefen has a unique talent for describing complex ideas. He gives a thorough analysis of e-business by blending organizations, strategy, architecture and technology beautifully. This book is an invaluable resource for students of e-commerce and business professionals.' - Akhil Kumar, Penn State University, USA 'With his inspiring ideas Paul Grefen takes e-business to the next level to support an industry that is increasingly forced to transform to services dominancy.' - Eric P. van der Linden MBA, SVP Architecture, DLL, the Netherlands 'This is an outstanding text providing a concise and conceptually clear introduction to e-business systems in a world of connected and ubiquitous information technology. Explaining both business drivers and technology platforms, this book covers all major trends driving e-business and brings them together in a systematic way.' - Heiko Ludwig, IBM Almaden Research, USA

'Paul Grefen has a unique talent for describing complex ideas. He gives a thorough analysis of e-business by blending organizations, strategy, architecture and technology beautifully. This book is an invaluable resource for students of e-commerce and business professionals.' - Akhil Kumar, Penn State University, USA 'With his inspiring ideas Paul Grefen takes e-business to the next level to support an industry that is increasingly forced to transform to services dominancy.' - Eric P. van der Linden MBA, SVP Architecture, the Netherlands

Author Information

Paul Grefen is Professor at the School of Industrial Engineering of Eindhoven University of Technology, the Netherlands. He has extensive teaching and research experience in electronic business, networked business processes and information systems, through which he has collaborated with many international business and research organizations.

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