Overview

Welcome to the life of a head butler, where every day is a delicate balance between impeccable service and the relentless demands from high-profile guests and staff. Long hours stretch into late nights, as the pressure to deliver perfection mounts. Each request feels like a race against time, where patience is the key. Within this organized chaos lie unforgettable memories. Join me on this journey of passion and dedication, where the greatest reward is not a job well done but the extraordinary people I've had the honour to meet and serve. Richard is a rare hotelier. Not many are found these days with the true spirit of a genuine head butler. He has skills that make him an asset to any company. Nehme Imad Darwiche - Keynote Speaker, President WATR nv, Board Member UNIZO Oost-Vlaanderen Richard is very focused on detail in every aspect of his day-to-day tasks. He has always been a true professional and is able to motivate and lead his team. Dina Angelucci - Hospitality Housekeeping Consulting

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9781779626660

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Richard Neville, born and raised in Brisbane, Queensland, Australia, has formed a remarkable career over five decades. Graduating from the Queensland Agricultural College in the field of horticulture, he initially worked ten years in government laboratories. However, it was his side hustle as a chauffeur during World Expo 88 that paved the way and led him into the luxurious world of butler service. Trained in Australia, Richard ascended to the prestigious role of head butler. His journey has taken him to exotic locations around the globe, where he has catered to a diverse array of high-profile guests and royal families. Renowned for his mastery of protocol and etiquette, Richard's attention to detail sets him apart in his field of butler service. With a wealth of knowledge, experience and passion for impeccable service, he continues to share his wisdom, inspiring others in the art of hospitality.

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