Overview

The call comes without warning. A fall. A diagnosis. A discharge notice with 24 hours to make a decision. Suddenly, you're responsible for your parent's finances, their home, their care - and you realize you have no idea where to start. Before the Call Comes is the book every family needs before that moment arrives. Written by Kashiya Tolliver-Skinner - a 30-year healthcare operations veteran who has guided families through the most complex transitions of their lives - this book gives you the roadmap, the questions to ask, and the confidence to lead your family through whatever comes next. Inside you'll discover how to find the money your loved one is leaving on the table every single month, the one document system that protects everything that matters, what really happens when an estate home has to be cleared, how to find the right care without getting sold the wrong thing, and the 30-day readiness plan that changes everything. You don't have to figure this out alone. And you don't have to wait for a crisis to get prepared. The best time to read this book was five years ago. The second best time is today.

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