Overview

Full Product Details

Author:   Heather Black
Publisher:   Rethink Press
Imprint:   Rethink Press
Dimensions:   Width: 14.00cm , Height: 1.60cm , Length: 21.60cm
Weight:   0.356kg
ISBN:  

9781781338179

ISBN 10:   1781338175
Pages:   286
Publication Date:   14 November 2023
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Introduction  Part 1 – The Role of a Salesforce Consultant  What is a Salesforce Consultant The Benefits of the Job Role The Reality of the Job Role, if you don't get it right Is a Salesforce Consultant Role for you? Part 2 – The Hat Trick Consultancy Skills  A – Agile Project Management B – Business Analysis C – Change Management D – DevOps Part 3 – Forming a Team E – Evaluating the Opportunity  F – Four Roles of an Awesome Admin G – Governance H – Hiring a Team I – Identifying and Upskilling Champions  J – Job Roles and Responsibilities Part 4 – Evaluating the Business Need K – KPIs for Return on Investment L – Legacy Issues M – Mentoring Stakeholders  N – Navigating Stakeholders  O – Org Analysis  P – Project Tools  Part 5 – Preparing for Roll Out Q – Quality Testing  R – Running a Great Product Demo  S – Selling Salesforce T – Training  Part 6 – Embedding Salesforce U – User Adoption V – Value Assessment W – Wrapping Up Part 7 – Becoming a Super Consultant X – X-Ray  Y – Your Career Path Z – Zone of Genius

Reviews

'Become a Super Salesforce Consultant presents an exceptionally comprehensive and meticulously crafted roadmap to strategically plan and prepare for a successful journey in the realm of Salesforce. It is enriched with a wealth of personal anecdotes from the esteemed author and accounts of other individuals who have embarked on similar professional odysseys. As readers immerse themselves in these narratives, they will undoubtedly find resonance and amusement, discovering that they are not alone in their own journey. Delving into each chapter, readers will be instilled with a newfound sense of assurance, empowering them to carve out their own distinct and purposeful career path within the dynamic landscape of Salesforce.' - Megan Tuano, Salesforce Consultant, project manager and Salesforce blogger, www.SalesforcewithMegan.com 'Become a Super Salesforce Consultant is a comprehensive resource that will guide you through the process of digital transformation from A to Z, whatever your role. Guidance is provided with a healthy dose of humour and real- world experience, weaving together what to do and, more importantly, what not to do - as well as the potential consequences. A very fun and informative read for all Salesforce professionals.' - Christine Marshall, Salesforce MVP and courses and community director at Salesforce Ben 'A great book to refer to regularly as it sets out a useful roadmap of how to approach each project. As a Salesforce newbie, I found it to be an informative and interesting read. It explains things in great detail but its informal approach makes one feel that you don't have to be super techy to read and understand its content.' - Lynn Walker, Salesforce newbie and Supermums alumnus 'I really enjoyed this book. As a Salesforce project manager, it has helped me to identify risks and I think the detail on what the mitigation options are is particularly valuable. It's jam- packed with great ideas and is a helpful resource to dip in and out of as you need the relevant parts depending on the challenges at hand.' - Liz Whiting, senior Salesforce project manager 'Following a recent promotion from admin to a consultant job role, Become a Super Salesforce Consultant has given me enough information to reflect on my current practice as a consultant and look at the areas I need to invest more time in developing. I liked the real- life examples used from Heather's experience and the experiences of others. I look forward to applying the learning in practice.' - Kate Morris, Salesforce associate consultant and Supermums alumnus

Author Information

 Heather Black led a Salesforce consultancy for ten years and is the founder of Supermums, a global Salesforce Training and Talent Provider. She is a coveted Golden Hoodie Winner for her efforts in supporting people to launch their Salesforce Careers and recognised in the 100 Most Influential Women in Tech by Computer Weekly. Learn more at www.supermums.org 

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