Overview

"Do you do everything in your power to avoid having hard or awkward conversations? First off, you're not alone. I'm sure most of us have turned to walk the other way when we spot someone with whom we need to have a tough chat! However, we're here to tell you there is a better way. Awkward Moments is a compilation of audio programs designed to help you navigate situations that used to make you cringe. You'll learn how to: - Manage conflict and turn it around for a positive outcome- Deal with difficult people- Use body language and vocal intonation to your advantage- Be assertive in tough conversations and circumstances- Talk to anyone, anytime, anywhereIf you want to learn from seasoned professionals and gain wisdom, insight, and tools to help you effectively navigate the ""water cooler"" of awkward conversation, look no further. It's time to move from timid and uncertain to assertive and confident."

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9781799914051

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"Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line, and shows them how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr. Alessandra is president of Online Assessments, (OnlineAC.com) a company that offers online assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs. He is a widely published author and was recognized by Meetings & Conventions Magazine as ""one of America's most electrifying speakers,"" Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985--and is a member of the Speakers Roundtable, a group of 20 of the world's top professional speakers. Dianna Booher is CEO of Booher Consultants, serving Fortune 500 clients such as IBM, PepsiCo, USAA, and JPMorgan Chase. She has also been featured in Successful Meetings' list of ""21 Top Speakers for the 21st Century."" Her previous books have sold nearly 4 million copies. Chris Widener is the New York Times and Wall Street Journal bestselling author of The Angel Inside as well as seventeen other books. He is widely recognized as one of the top speakers in the world and one of Inc. Magazine's 100 top leadership experts. Cara Lane is an award-winning speaker and author whose high energy and expressive style motivates her audiences to action. Her vivacious and fun approach has earned her the title the ""Queen of Enthusiasm"" as she gives people confidence to accomplish their goals and dreams. Coming soon..."

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