Assessing Service Quality: Satisfying the Expectations of Library Customers
Author:   Peter Hernon ,  Ellen Altman
Publisher:   American Library Association
Edition:   2nd Revised edition
ISBN:  

9780838910214


Pages:   215
Publication Date:   30 April 2010
Format:   Paperback
Availability:   Awaiting stock   Availability explained
The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you.

Our Price $171.60 Quantity:  
Add to Cart

Share |

Assessing Service Quality: Satisfying the Expectations of Library Customers


Add your own review!

Overview

Full Product Details

Author:   Peter Hernon ,  Ellen Altman
Publisher:   American Library Association
Imprint:   ALA Editions
Edition:   2nd Revised edition
Dimensions:   Width: 21.60cm , Height: 1.20cm , Length: 27.90cm
Weight:   0.513kg
ISBN:  

9780838910214


ISBN 10:   0838910211
Pages:   215
Publication Date:   30 April 2010
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Awaiting stock   Availability explained
The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you.

Table of Contents

Reviews

Author Information

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Latest Reading Guide

MRG2025CC

 

Shopping Cart
Your cart is empty
 Shopping cart
Mailing List

 

Sign up now