Overview

This authoritative guide to conducting assessments within academic libraries is organized into four section: services, resources, spaces, and personnel. The book serves as a springboard to adopt, adapt, or create assessments to describe a library's value and to plan for improvement.

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9781538149232

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Reviews

Zaugg provides an accessible introduction to developing assessment frameworks for all facets of academic library operations and offers flexibility for readers to identify methods that will suit their specific institutional needs. The case studies from various libraries bring assessment to life, serving as useful examples of this work.--Amanda L. Folk, assistant professor and head, teaching and learning, The Ohio State University Libraries

Zaugg pulls together expertise from a variety of contributors for this all-in-one approach to assessment. At first glance this handbook appears to deal solely with library personnel performance reviews, but in fact it also considers the assessment of academic library services, resources, and spaces. Of note are the chapters written by Zaugg, each of which introduces the aforementioned sections and provides a framework for the assessment tools described. Librarians new to assessment responsibilities will find those introductory chapters are an efficient crash course. Case studies and articles written by librarians and other information professionals offer a deeper dive, with real-world findings and evidence-based practices... This volume will be useful for those academic librarians who have assessment responsibilities or are new to assessment in general.-- Library Journal Zaugg clearly and thoughtfully tackles the complexity of library assessment with a perfect blend of introductory overviews and considerations for assessing services, resources, spaces, and personnel relationships and thoughtfully curated chapters that illustrate these concepts in action! This practical resource will prove invaluable for anyone interested in library assessment.--Rebecca A. Croxton, PhD, head of library assessment, University of North Carolina at Charlotte Zaugg provides an accessible introduction to developing assessment frameworks for all facets of academic library operations and offers flexibility for readers to identify methods that will suit their specific institutional needs. The case studies from various libraries bring assessment to life, serving as useful examples of this work.--Amanda L. Folk, assistant professor and head, teaching and learning, The Ohio State University Libraries

Author Information

Holt Zaugg is the assessment librarian at Brigham Young University. Prior to becoming the assessment librarian, he worked in the K-12 education system in Alberta, Canada. In addition to his teaching duties he was trained to present over 30 teacher professional development workshops on topics including differentiated instruction, team building, time management, classroom management, cultural competence, resiliency, and First Nations, Metis and Inuit education. He holds a master’s degrees in instructional science and library science and a doctorate in educational inquiry, measurement, and evaluation. For the past six years he has led the assessment efforts at the BYU Library to evaluate services, resources, spaces, and personnel relationships.

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