Overview

Yes it is an art! Customer experience is defined by all methods that allow to build and sustain links between clients and you to make your business bigger. As a good wine, this relation must be enriched over time. Subtleties and shades will be widely adopted if you personalize each interaction. I provide you short sheets that target basis you must master. I suggest you to share them with your colleagues and your close relatives. After having read this book, measure your results, wether you are an entrepreneur, a sales representative, an advisor etc. Keep this in mind: moment is an emotion, your job is to make it unique and positive.

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9781718085640

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