Application Management: Challenges - Service Creation - Strategies
Author:   Frank Keuper ,  Anjali Arya ,  Christian Oecking ,  Markus Böhm
Publisher:   Gabler
Edition:   2011 ed.
ISBN:  

9783834946515


Pages:   338
Publication Date:   24 September 2014
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Application Management: Challenges - Service Creation - Strategies


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Overview

A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.

Full Product Details

Author:   Frank Keuper ,  Anjali Arya ,  Christian Oecking ,  Markus Böhm
Publisher:   Gabler
Imprint:   Gabler
Edition:   2011 ed.
Dimensions:   Width: 16.80cm , Height: 1.90cm , Length: 24.00cm
Weight:   0.597kg
ISBN:  

9783834946515


ISBN 10:   3834946516
Pages:   338
Publication Date:   24 September 2014
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.
Language:   English

Table of Contents

Cloud Computing Service Creation and Quality Management Resource and Competency Management Strategic Management Knowledge Management

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Author Information

Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH). Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH. Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.

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