Anytime, Anywhere: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers
Author:   Robert Spector
Publisher:   INGRAM PUBLISHER SERVICES US
Edition:   New edition
ISBN:  

9780738208039


Pages:   304
Publication Date:   18 December 2002
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

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Anytime, Anywhere: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers


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Author:   Robert Spector
Publisher:   INGRAM PUBLISHER SERVICES US
Imprint:   Perseus Books
Edition:   New edition
Dimensions:   Width: 14.00cm , Height: 2.10cm , Length: 21.00cm
Weight:   0.342kg
ISBN:  

9780738208039


ISBN 10:   0738208035
Pages:   304
Publication Date:   18 December 2002
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

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Robert Spector is a recognized authority on customer service. A highly sought-after speaker and writer, he is the author of the national best sellers The Nordstrom Way and Amazon.com-Get Big Fast. A frequent contributor to the Wall Street Journal, the New York Times, USA Today, and NASDAQ Magazine, he lives in Seattle. Visit www.robertspector.com.

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