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OverviewFull Product DetailsAuthor: Christina DempseyPublisher: McGraw-Hill Education Imprint: McGraw-Hill Education Dimensions: Width: 15.20cm , Height: 22.90cm , Length: 22.90cm Weight: 0.390kg ISBN: 9781266048173ISBN 10: 1266048170 Pages: 288 Publication Date: 27 October 2023 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsAcknowledgments Introduction Chapter 1: An Epidemic of Suffering Chapter 2: The Roots of Suffering in Healthcare Chapter 3: Quantifying Suffering Chapter 4: Compassionate Connected Care Chapter 5: The Compassionate and Connected Caregiver Chapter 6: Compassionate and Connected Teams Chapter 7: The Compassionate Connected Organization Chapter 8: A Compassionate Connected Healthcare Industry Epilogue: Why We Do What We Do Notes IndexReviewsAuthor InformationChristina Dempsey, RN, is Chief Nursing Officer at Press Ganey, where she leads efforts to reduce patient suffering and develop compassionate and connected care across the continuum of care. In addition, she works to improve employee and physician engagement, streamline the flow of patients through organizations, and prepare organizations for healthcare reform. Press Ganey is the leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations. Visit pressganey.com Tab Content 6Author Website:Countries AvailableAll regions |