Overview

Look around your team. You see people with different communication styles, perspectives, cultural norms, and capabilities. These differences are expressed in all kinds of ways--a casual gesture in a meeting; a colleague's opinion on a current event; an intense work style--and can often lead to friction, even conflict. You try to manage around them, but what if these differences are the key to your team's success? In All the Difference, Susan MacKenty Brady, Stuart D. Kliman, and Leslie C. Smith reveal that leaders must shift their view: Difference is not just noise to tolerate--it's the raw material for creating value. It's true, they argue, that when difference isn't understood or acknowledged, it breeds disconnection, draining performance and potential. What's needed is a leadership strategy for turning human difference into your organization's greatest strength. With examples from frontline leaders, current research, and insights from their own experiences, the authors provide a framework of six ""target actions"" that will help you uncover and leverage the productive power of difference on your team: from ""Know You--Leverage Your Best Self & Help Others Do the Same"" to ""See the Full Story and Honor Multiple Perspectives"" to ""Commit to Action--Demonstrate and Create Accountability.""

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Susan MacKenty Brady is a global leadership expert, speaker, and CEO of the Simmons University Institute for Inclusive Leadership. She advises organizations worldwide on cultivating high-performing, human-centered cultures and is the coauthor of the USA Today and Wall Street Journal bestseller Arrive and Thrive. Stuart D. Kliman is a founder and senior adviser at Vantage Partners, a midsize consulting and training organization in Boston. He is an expert in behavioral change management and collaboration and an alumnus of the Harvard Negotiation Project. Lt. Gen. (Ret.) Leslie C. Smith is a retired United States Army lieutenant general; the Vice President for Leadership, Education, and Programs at the Association of the United States Army; a visiting leadership professor at Georgia Southern University; a corporate board member; and the LV Smith Corporate Group CEO. Teri Schnaubelt is a Chicago-based stage, on-camera, and voice actor as well as oil painter and photographer. She has voiced over 100 books for New York Times and USA Today bestselling authors, in addition to helping independent authors get their stories heard.

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