AI in Banking: Practical Applications and Case Studies

Author:   Liyu Shao ,  Qin Chen ,  Min He
Publisher:   Springer Nature Switzerland AG
ISBN:  

9789819638369


Pages:   354
Publication Date:   11 April 2025
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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AI in Banking: Practical Applications and Case Studies


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Author:   Liyu Shao ,  Qin Chen ,  Min He
Publisher:   Springer Nature Switzerland AG
Imprint:   Springer Nature Switzerland AG
ISBN:  

9789819638369


ISBN 10:   9819638364
Pages:   354
Publication Date:   11 April 2025
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Part I: Smart Marketing.- Chapter 1. Mobile Banking Potential Monthly Active Customer Mining: Automated Machine Learning Techniques.- Chapter 2. Retail Potential High-value Customer Identification: Graph Neural Network Technology.- Chapter 3. Accurate Recommendation for Banking: Recommender System.- Chapter 4. Assessing the Value of Bank Online Marketing Posts: Reinforcement Learning Techniques.- Chapter 5: Modeling Binary Causal Effects of Related Repayments: Causal Inference Techniques.- Part II: Intelligent Risk Control.- Chapter 6. Telecom Fraud Money Laundering Account Recognition Case: Multiple Machine Learning Techniques.- Chapter 7. Developing a Dialectal Speech Phone Collection Bimodal Robot from Scratch: Intelligent Voice Q&A Technology.- Chapter 8. Chattel Collateral Warehouse Visual Monitoring Project: Image Understanding Technology.- Chapter 9. Personal Loan Delinquency Prediction Project: Bayesian Network Techniques.- Part III: Intelligent Operation.- Chapter 10. Enterprise WeChat Private Traffic Customer Cold Start Program: Automated Control Technology.- Chapter 11 Intelligent Inspection Robot for Commercial Bank Data Centers: Computer Vision Technology.

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Author Information

Shao Liyu is a senior banking technology expert with over 30 years of experience in banking technology. He possesses extensive expertise in managing large-scale banking IT projects and architectural planning of large projects. He has made significant contributions in the fields of big data assets, data element markets, and artificial intelligence. Mr. Shao has led numerous major IT projects for commercial banks and has received multiple prestigious awards. He is the author of “Research and Practice of Big Data Governance in Commercial Banks” and has published several papers in authoritative journals, including “Construction and Practice of Bank Big Data Risk Control Capability” and “Analysis of Core Data Capabilities in Commercial Bank Data Governance.” Chen Qin is a banking technology expert with over 23 years of industry experience. He is currently serving as Deputy General Manager of the Information Technology Department at a commercial bank branch. He was honored as one of the bank’s inaugural “Top 10 Technology Stars.” He is a researcher at the Chongqing Branch of the National New-Type Crime Research Center and a member of the Financial Technology Working Group in Chongqing’s Anti-Money Laundering Talent Pool. Specializing in data intelligence, computer vision, recommendation systems, natural language understanding, and knowledge graphs, he has 10 years of AI application development experience in a major commercial bank. Her independently developed banking AI projects include “End-to-End AI Applications in Financial Consumer Complaint Management,” “Intelligent Conference Behavior Management System,” “AI-Powered Telecom Fraud Account Detection Model,” “AR-Based Interactive Financial Scenarios,” “High-Value Customer Mining Based on Social Network Analysis,” and “Intelligent Financial Scene Text Recognition.” These projects have earned her the bank’s First Prize in Software Development, First Prize in Big Data Innovation, Second Prize in the 2021 Chongqing Banking Association Outstanding Research Project, Chongqing Financial Data Comprehensive Pilot Project, and Third Prize in Chongqing's 2019 Financial Technology Research. He has published multiple academic papers, including “Graph Neural Networks in Banking Marketing and Risk Control Applications,” “The Middle Way to Resolve Banking Technology Practical Contradictions,” and “Analysis of the Disconnect and Integration Between Bank IT and Business Operations.”  He Min is a senior banking architect with a decade of experience in core banking project development. He specializes in banking application architecture planning and has conducted extensive research in blockchain, artificial intelligence, and big data domains. He has led multiple digital innovation projects in financial scenarios and participated in numerous provincial-level key research initiatives. His notable achievements include receiving the Banking and Insurance Regulatory Commission’s Third Prize for the research project “Research and Practice of Traditional and Internet Core Dual Integration Architecture,” the People's Bank of China’s Third Prize for “Robotic Process Automation and AI Applications in Bank Operations Data Management,” and an Excellence Award for “Research on National Cryptographic Standards Promoting Financial Information Security” in the National Financial Standardization Research program. His paper “Technical Innovation and Optimization Practices in Core Banking Systems” was published in “Financial Technology Time” magazine.

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