Overview

"Praise for Advice from a Patient ""No one I know cares as much as Haley. This book puts Care back in Healthcare."" -- Lou Holtz ""As members of the healthcare community, it is our responsibility to continue to remind ourselves our primary objective is to serve the patient through better experiences to improve outcomes. The voices in this book serve as a great resource for all who serve the patient and are interested in understanding what matters to patients."" -- John Whyte, MD, MPH, Chief Medical Officer, WebMD ""Diane and Haley have created a book that allows for the sharing of since hopes for exceptional healthcare. The mixture of so many different perspectives offers new and seasoned caregivers gentle reminders of what's important amidst the complexities and technology. And, a reminder of why they chose a health caring career."" -- Rear Admiral, USN (Ret) Karen Flahery Oxler"

Full Product Details

9781647040055

Table of Contents

Reviews

Author Information

As a survivor of a deadly bus crash, Haley Scott DeMaria's personal journey is the foundation of the important insights she shares with medical professionals through her writing and national speaking engagements. Diane Serbin Hopkins was one of the first Chief Experience Officers in the U.S. healthcare industry, and consults with healthcare organizations to train patient experience coaches.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available