Overview

Full Product Details

Author:   Joseph S. Chen (Indiana University, USA)
Publisher:   Emerald Publishing Limited
Imprint:   Emerald Publishing Limited
Volume:   17
Dimensions:   Width: 15.20cm , Height: 1.50cm , Length: 22.90cm
Weight:   0.393kg
ISBN:  

9781800712737

ISBN 10:   1800712731
Pages:   192
Publication Date:   26 November 2021
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Part 1. Full Paper Chapter 1. It’s Ultimately Social: Exploring the Costa Rican Bar Servicescape; Francisco J. Conejo, Enrique A. Gamboa, and Andrea Insch Chapter 2. Hotel Customer Retention: A Study of Customers’ Perspectives in an Emerging Market; Paulina Adzoyi, Robert J. Blomme, and Ben Q. Honyenuga Chapter 3. Perceived Restorativeness on Tourists’ Environmentally Responsible Behavior: A Case of a Rice-Field Landscape; Yu-Jen Chiang Chapter 4. Airbnb’s Guests’ Rating of Host’s Professional Qualities; Miriam Scaglione, Blaise Larpin, and Colin Johnson Chapter 5. Glass Igloo Hotels: An Investigation of Consumers’ Willingness to Pay; Elizaveta Lohninger, Willy Legrand, and Rose Delgado-Krebs Chapter 6. Memorable Tourism Experiences, Destination Image, Satisfaction and Revisit Intention of Chinese Outbound Tourists to South Pacific Islands; Fangli Hu and Han Shen Chapter 7. Organizational Readiness: Key to Successful CRM Implementation in Hotel Industry; Helen Dah, Robert J. Blomme, Ad Kil, and Ben Q. Honyenuga Part 2. Research Note Chapter 8. The Nostalgic Influence of Place Attachment on Environmental Attitudes; Wan-Yu Liu and Ching Chuang Chapter 9. Impact of Covid-19 on the Tourism Industry of Uzbekistan and State Support during the Pandemic; Olimjon Saidmamatov, Umidjon Matyakubov, Jonathon Day, Peter Marty, Elbek Khodjaniyazov, Ergash Ibadullaev, Dilmurad Bekjanov, Murodjon Matniyozov, and Bunyod Matyusupov

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Author Information

Joseph S. Chen is Professor of Tourism, Hospitality and Event Management at Indiana University (Bloomington), USA. His research centers on tourist behaviors, tourism impacts and sustainable development.

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