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OverviewFull Product DetailsAuthor: Dorothy Sinclair , Darlene E. WeingandPublisher: American Library Association Imprint: ALA Editions Edition: 4th Revised edition Dimensions: Width: 15.20cm , Height: 1.50cm , Length: 22.90cm Weight: 0.395kg ISBN: 9780838907948ISBN 10: 0838907946 Pages: 272 Publication Date: 12 December 2000 Audience: College/higher education , Professional and scholarly , Undergraduate , Postgraduate, Research & Scholarly Format: Paperback Publisher's Status: Out of Stock Indefinitely Availability: Out of stock Table of ContentsReviewsConcentrates On Principles And Approaches rather Than The Minutiae Of Running Libraries. Australia Library Review Author InformationDarlene E. Weingand, Ph.D., is currently adjunct professor at the University of Hawaii, Manoa and professor erneritus at the University of Wisconsin, Madison, where she served for many years as professor in the School of Library and Information Studies. One of the nation's leading marketing consultants, speakers, and educators in library and information science management, Weingand is the best-selling author of Customer Service Excellence: A Concise Guide for Librarians and Future-Driven Library Marketing (ALA Editions). Tab Content 6Author Website:Countries AvailableAll regions |
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