Add Value or Stay Home
Author:   Howard E Hyden
Publisher:   Center for Customer Focus
ISBN:  

9780983916307


Pages:   206
Publication Date:   18 November 2011
Format:   Hardback
Availability:   Available To Order   Availability explained
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Add Value or Stay Home


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Overview

"""Outside-In"" is a way of thinking. It's not customer service! It's looking at every facet of your business and asking: How does this add value for the customer, from the customer's point of view? Knowing what your customers really want because of the WAY you ask them. Learning how to keep more of your current customers, close more proposals and gain new ones is just the tip of the iceberg when looking at your business from the ""Outside-In!"" This book will change, forever, how you look at your business."""

Full Product Details

Author:   Howard E Hyden
Publisher:   Center for Customer Focus
Imprint:   Center for Customer Focus
Dimensions:   Width: 15.20cm , Height: 1.60cm , Length: 22.90cm
Weight:   0.458kg
ISBN:  

9780983916307


ISBN 10:   0983916306
Pages:   206
Publication Date:   18 November 2011
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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