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OverviewFull Product DetailsAuthor: Colin Chapman , Denis HopperPublisher: Thorogood Imprint: Thorogood Dimensions: Width: 21.30cm , Height: 1.30cm , Length: 29.00cm Weight: 0.667kg ISBN: 9781854180186ISBN 10: 1854180185 Pages: 91 Publication Date: 03 October 1997 Audience: Professional and scholarly , Professional & Vocational Format: Loose-leaf Publisher's Status: Out of Print Availability: Out of stock Table of ContentsReviewsAuthor Information* Colin Chapman, FAQMC, MIQA, is Senior Partner within The Blackwell Partnership, a leading management consultancy firm. The partnership are British Quality Foundation Registered providers of consultancy and training and specialise in the use of The Business Excellence Model for continuous performance improvement. * Dennis Hopper, FHCIMA, is an Associate of The Blackwell Partnership, proving specific guidance on the issues facing the catering and hospitality industries. He is also a British Quality Foundation approved assessor against the Business Excellence Model and has extensive experience in leading performance improvement programmes within many industry sectors. Tab Content 6Author Website:Countries AvailableAll regions |
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