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OverviewThere is an increasing population of students coming to college who challenge and frustrate staff. Students struggle with complex mental health problems, environmental stress, anger difficulties, and the potential for explosively acting out with threats or violence. This practical guide provides college and university staff with direction when working with these students in a variety of college environments, including community colleges, four-year institutions, and online learning environments. Coverage includes how to identify and assess students who are at risk, calm and de-escalate a crisis, motivate and inspire change, and how to manage and maintain change in a positive direction over time. Grounded in theory and research, this book offers practical and tangible advice and guidance to make it easier to assist students in need. Full Product DetailsAuthor: Brian Van Brunt (National Center for Higher Education Risk Management (NCHERM), USA) , Amy Murphy (Texas Tech University, USA)Publisher: Taylor & Francis Ltd Imprint: Routledge Weight: 0.385kg ISBN: 9781138631946ISBN 10: 1138631949 Pages: 262 Publication Date: 03 October 2017 Audience: Professional and scholarly , College/higher education , Professional & Vocational , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsContents Preface Part I: Foundations and Theory Chapter 1: Introduction: Defining Disruptive and Dangerous Behavior Chapter 2: Understanding Student Backgrounds and Experiences Chapter 3: Calming the Initial Crisis Chapter 4: Motivating and Inspiring Change Chapter 5: Managing Ongoing Behaviors Chapter 6: The Campus BIT, Threat Assessment, Dangerousness Part II: Practical Application Chapter 7: Advice for Residential Life Staff Chapter 8: Advice for Academic Advisors Chapter 9: Advice for Front Office Staff Chapter 10: Advice for Case Management Staff Chapter 11: Advice for Student Activities Staff Chapter 12: Campus-Wide Staff Training and Processes Chapter 13: Conclusion Afterword: A Little Dignity Please… Joseph Allen Appendix A: Scenario-Based RA Training Appendix B: Reality Therapy WDEP Worksheet ReferencesReviewsAn engaging, enjoyable, and highly readable book on a challenging subject! The specific examples and practical advice for various departments in student services should help bring down the stress levels for front-line staff in particular. Well done! -Cheryl Hagen, Vice President and Chief Student Affairs Officer, Schoolcraft College, USA An engaging, enjoyable, and highly readable book on a challenging subject! The specific examples and practical advice for various departments in student services should help bring down the stress levels for front-line staff in particular. Well done! -Cheryl Hagen, Vice President and Chief Student Affairs Officer, Schoolcraft College, USA An engaging, enjoyable, and highly readable book on a challenging subject! The specific examples and practical advice for various departments in student services should help bring down the stress levels for front-line staff in particular. Well done! ã ã -Cheryl Hagen, Vice President and Chief Student Affairs Officer, Schoolcraft College, USA An engaging, enjoyable, and highly readable book on a challenging subject! The specific examples and practical advice for various departments in student services should help bring down the stress levels for front-line staff in particular. Well done! ã ã -Cheryl Hagen, Vice President and Chief Student Affairs Officer, Schoolcraft College, USA Author InformationBrian Van Brunt is Senior Vice President for Professional Program Development at the National Center for Higher Education Risk Management (NCHERM), USA. Amy Murphy is Assistant Professor of Student Development and Leadership in Higher Education at Angelo State University and formerly the Dean of Students at Texas Tech University, USA. Tab Content 6Author Website:Countries AvailableAll regions |
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