Overview

From the authors of the award-winning Meeting the Leadership Challenge in Long-Term Care, this book provides a blueprint for success in today’s performance-based healthcare system. It presents a tested approach to delivering optimal care to each resident using a proven, coordinated bundle of key practices that include: Leadership that brings out the best in staff A communication infrastructure to support teamwork throughout an organization A high-involvement performance improvement process that delivers quality person-centered care and prevents avoidable declines This practical resource takes long-term care leaders through the critical steps to achieve staff stability, strengthen coordination of care, and maintain the highest practicable well-being for each resident. It demonstrates how engaging staff in continuous quality improvement produces consistently high-quality care. Whether care communities are excelling or struggling, leaders can benefit from these performance-improving practices. Filled with candid, impactful personal accounts about implementing quality improvement in nursing homes, A Long-Term Care Leader’s Guide reveals precisely how leaders and their staff can do better, together.

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9781938870507

Table of Contents

Reviews

Essential reading for all current and future leaders in long-term care. The authors are outstanding in this field, and provide valuable insight. -Nicholas G. Castle, Ph.D., Professor, Department of Health Policy & Management, University of Pittsburgh

This text is essential reading for all current and future leaders in long-term care. The authors are outstanding in this field, and provide valuable insight. The lessons learned from the text will undoubtedly improve resident care. -- (01/18/2018) This insightfully written book will inspire, empower, and teach leaders in long-term care the skills needed to build relationship-rich communities. --Masonicare Reviews (01/18/2018) The hardest thing to do in healthcare is to quantify how great healthcare centers achieve their greatness. Brady, Farrell, and Frank do an excellent job of breaking down these components chapter by chapter. A really good book for anyone who wants the 'secret sauce' that makes great nursing centers tick. -- (01/18/2018)

Author Information

Cathie Brady, M.S., and Barbara Frank, M.P.A., have long histories of advocating for and contributing to improvements in long-term care. They are co-founders of B&F Consulting, which supports nursing facilities through regional, statewide, and national initiatives to stabilize staffing, individualize care, and improve organizational performance. David Farrell, M.S.W., L.N.H.A., is a licensed nursing home administrator with in-depth, diverse healthcare operations management and quality improvement experience. With his track record of success, he is a nationally recognized leader in quality improvement, workforce retention, and culture change.

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