Overview

This book is your guide to knowledge management for the future leaders of your organization. In other words, it ensures that they will know what you know and be able to apply your experiences to similar encounters in their time. It is replete with examples of successful knowledge management (with an eye toward the future) in current times and provides simple, time-tested steps.Unlike other knowledge management books, this one is not about the present, but rather is a guide to creating value in the future. It deals with information overload and “enterprise dementia” and discusses the steps in discerning what things you want to know as opposed to suggesting tactics for managing everything (the Holy Grail). It uses examples from the most successful knowledge managers from around the world and is a simple, concise guide for this complex problem all organizations face.

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9781606490181

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John P. Girard, PhD, is a tenured full professor of management at Minot State University where he teaches graduate and undergraduate business classes. He is the founder and Chief Knowledge Strategist of Sagology, a firm dedicated to connecting people with people to facilitate collaboration, learning, and knowledge sharing through keynotes, workshops, and consulting. JoAnn L. Girard is the cofounder and managing partner of Sagology. She has worked on a variety of knowledge-intensive research projects that considered issues such as information anxiety, enterprise dementia, and organizational memories. JoAnn's other books include A Leader's Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance (Business Expert Press 2009) and Social Knowledge: Using Social Media to Know What You Know (IGI Global 2011).

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