A Knowledge Management Approach to Drinking Water Utility Business: Subject Area: Efficient and Customer-Responsive Organization
Author:   David M Smigiel ,  John G Sulewski ,  Michael A Moss
Publisher:   American Water Works Association
Edition:   illustrated edition
ISBN:  

9781583214626


Pages:   80
Publication Date:   01 September 2006
Format:   Mixed media product
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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A Knowledge Management Approach to Drinking Water Utility Business: Subject Area: Efficient and Customer-Responsive Organization


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Overview

The primary goals of this project were to identify the facets of a Knowledge Management approach that are key to the water industry, create a working definition of KM for the industry, develop a working ?best practice? bibliography highlighting case studies from outside the industry, and identify 5 to 10 additional candidate research projects that would further define the application of KM for the industry. Described in detail are the definitions, benefits and implementation of the KM. CD includes full Bibliography.

Full Product Details

Author:   David M Smigiel ,  John G Sulewski ,  Michael A Moss
Publisher:   American Water Works Association
Imprint:   American Water Works Association
Edition:   illustrated edition
Dimensions:   Width: 20.60cm , Height: 0.60cm , Length: 27.80cm
Weight:   0.295kg
ISBN:  

9781583214626


ISBN 10:   1583214623
Pages:   80
Publication Date:   01 September 2006
Audience:   General/trade ,  General
Format:   Mixed media product
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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