A dictionary of IT service management terms, acronyms and abbreviations ITIL
Author:   Ashley Hanna ,  itSMF - The IT Service Management Forum ,  Ivor Macfarlane
Publisher:   itSMF
Edition:   2011 ed
ISBN:  

9781906745059


Pages:   110
Publication Date:   01 November 2011
Format:   Paperback
Availability:   To order   Availability explained
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A dictionary of IT service management terms, acronyms and abbreviations ITIL


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Overview

This newly revised pocket dictionary from itSMF UK contains all the definitions from the ITIL(r) Glossary and Abbreviations (2011 Edition), supplemented by other IT service management terms selected by the authors. An essential reference both for students of ITIL qualifications and for those who use ITIL best practice in their everyday work

Full Product Details

Author:   Ashley Hanna ,  itSMF - The IT Service Management Forum ,  Ivor Macfarlane
Publisher:   itSMF
Imprint:   itSMF
Edition:   2011 ed
ISBN:  

9781906745059


ISBN 10:   1906745056
Pages:   110
Publication Date:   01 November 2011
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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