A decision-oriented approach to performance measurement: Providing an insight into the DEA efficiency of banking institutions
Author:   Minh Hanh Le
Publisher:   Peter Lang AG
Edition:   New edition
Volume:   3440
ISBN:  

9783631669983


Pages:   189
Publication Date:   16 November 2015
Format:   Paperback
Availability:   In Print   Availability explained
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A decision-oriented approach to performance measurement: Providing an insight into the DEA efficiency of banking institutions


Overview

Within the performance measurement theme, this book contributes a new decision-oriented perspective to evaluate the efficiency of organizations. This perspective defines an efficient organization as the one which attains the rationality in the operating process to generate its desired values. From this angle, the book identifies the pitfalls regarding the input-output specification in bank efficiency assessments using Data Envelopment Analysis (DEA) models. It introduces the Decision-oriented Performance Measurement framework grounded in management rationality concepts as a solution to avoid these pitfalls. For empirical evidence, the book presents a goal-oriented DEA efficiency analysis of German savings bank sector.

Full Product Details

Author:   Minh Hanh Le
Publisher:   Peter Lang AG
Imprint:   Peter Lang AG
Edition:   New edition
Volume:   3440
Weight:   0.260kg
ISBN:  

9783631669983


ISBN 10:   3631669984
Pages:   189
Publication Date:   16 November 2015
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Contents: Organizational performance measurement – Management control – Data Envelopment Analysis – Bank efficiency measurement – Bank behavior models – Management decisions and rationality concepts – Stakeholder values and operational aspects – Decision making theories – German savings banks – Savings banks’ business model.

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Author Information

Minh Hanh Le is currently a Researcher at the Institute of Management Control and Business Accounting, TU Braunschweig, Germany. She holds a PhD from the TU Braunschweig and used to be a Lecturer at Hanoi University, Vietnam.

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