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OverviewA complete program of textbook, lab manual, and software, this Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system. In addition, this textbook will help students to prepare for the Microsoft Certified Desktop Support Technician examination 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System. The Microsoft Certified Desktop Support Technician is a new two exam credential available from Microsoft Learning. The certification is directed at the skills needed for working in a variety of environments, including corporate environments as well as support for home users via phone support, remote support, and retail counter support. A complete set of instructor resources supports the book. Full Product DetailsAuthor: Microsoft Official Academic Course , Microsoft Official Academic Course , Microsoft Official Academic CoursePublisher: John Wiley and Sons Ltd Imprint: John Wiley & Sons Ltd Volume: 743 Dimensions: Width: 21.50cm , Height: 3.20cm , Length: 27.50cm Weight: 1.442kg ISBN: 9780470631775ISBN 10: 0470631775 Pages: 704 Publication Date: 08 October 2010 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Out of Print Availability: In Print  Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsReviewsAuthor InformationMicrosoft Corporation - Founded in 1975, Microsoft (Nasdaq 'MSFT') is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software-any time, any place and on any device. Tab Content 6Author Website:Countries AvailableAll regions |
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