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Dr Abby Day is President of Livingstone Bell & Associates Inc., an international consultancy specialising in organizational development. Her work focuses primarily on action learning approaches in public and private organizations. She edits Logistics Information Management and is the author of several books and articles on communications. Dr John Peters is a Consultant and Director of Livingstone Bell & Associates Inc., John edits the TQM Magazine and Management Decision, as well as being founding editor of the Learning Organization Journal. Professor Phil Race runs staff-development workshops on teaching, learning and assessment methods in the UK and abroad, and publishes widely on these topics. He also works with students on study skills topics, and has recently published How to Get a Good Degree with Open University Press.

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