50 Quality Improvement and Quality Assurance Approaches: Simple, easy and effective ways to improve performance

Author:   Sharron Mansell ,  Ann Gravells ,  Andrew Hampel
Publisher:   Sage Publications Ltd
ISBN:  

9781529726930


Pages:   200
Publication Date:   03 February 2021
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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50 Quality Improvement and Quality Assurance Approaches: Simple, easy and effective ways to improve performance


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Author:   Sharron Mansell ,  Ann Gravells ,  Andrew Hampel
Publisher:   Sage Publications Ltd
Imprint:   Learning Matters Ltd
Weight:   0.370kg
ISBN:  

9781529726930


ISBN 10:   152972693
Pages:   200
Publication Date:   03 February 2021
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

1. Agreeing action plans 2. Allocating responsibilities to team members 3. Checking for plagiarism, fraud and malpractice 4. Coaching and mentoring others 5. Communicating with a team 6. Completing awarding organisation reports 7. Completing continuing professional development activities 8. Completing quality assurance records 9. Creating a bank of assessment questions and exemplar answers 10. Creating and updating policies and procedures 11. Creating job descriptions or role/person specifications 12. Dealing with appeals, complaints and disputes 13. Designing and updating quality documents and templates 14. Designing questionnaires and surveys 15. Devising a quality assurance rationale 16. Devising a quality assurance strategy 17. Following regulations and requirements 18. Inducting new staff 19. Interpreting the content of qualifications, programmes and standards 20. Interviewing prospective staff 21. Keeping and maintaining records 22. Making decisions when sampling evidence 23. Managing a team 24. Managing risks and contingency planning 25. Managing team meetings 26. Managing unsatisfactory performance 27. Observing staff and using learning walks 28. Planning and tracking internal quality assurance activities 29. Planning and tracking quality improvement activities 30. Planning strategic aims and continuous quality improvement 31. Preparing for an external inspection 32. Preparing for an external quality assurance remote sample 33. Preparing for an external quality assurance visit 34. Producing resources 35. Providing feedback 36. Questioning others 37. Reviewing and updating assessment activities 38. Reviewing and updating internal quality assurance activities 39. Sampling learners' work 40. Shadowing staff 41. Standardising practice 42. Undertaking evaluation activities 43. Undertaking joint work scrutiny 44. Undertaking peer observations 45. Updating staff 46. Using a SWOT analysis 47. Using role play 48. Using web conferences, online meetings and webinars 49. Using work plans 50. Writing self-assessment reports

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Author Information

Sharron started delivering education and training programmes on a part time basis in 1987, before progressing into a full-time career in further education in 2000. She has gained practical work-based skills and a wide and varied understanding of schools’ provision, further and higher education, apprenticeships and full cost courses.  Starting her career as a teacher in a land-based specialist college, she progressed to course management before taking responsibility for several departments within a large further education college. Sharron further developed her knowledge and skills within the sector when her role changed to Head of Services to Business. She is now the Assistant Principal of Quality at the White Rose Beauty Colleges, which is recognised as the UKs largest beauty therapy training provider.? Sharron is passionate about raising standards in education and is committed to supporting quality improvement at all levels and stages. As well as her work in further education and as a Standards Verifier for Pearson, she has also worked with secondary schools as a governor to support quality improvement.  Sharron holds an Honour′s Degree in Education and Training, has a Certificate in Education, is a Member of the Society for Education and Training, and holds QTLS status. Sharron can be contacted via: Facebook: https://www.facebook.com/mansellsharron/ Twitter: https://twitter.com/sharronmansell LinkedIn: https://www.linkedin.com/in/sharronmansell Email: sharronmansell@outlook.com Ann has been teaching, assessing and quality assuring in the FE and skills sector since 1983. Ann holds a Masters in Educational Management, a PGCE, a Degree in Education, and a Medal of Excellence for teaching. She is a Fellow of the Society for Education and Training, and holds QTLS status. Ann has been writing textbooks since 2006 which are mainly based on her own experiences as a teacher, and the subsequent education of trainee teachers. She aims to write in plain English to help anyone with their role. She creates resources for teachers and learners such as PowerPoints and handouts for the assessment, quality assurance, and teacher training qualifications which are available via her website. Ann has also worked for several awarding organisations producing qualification guidance, policies and procedures, training new staff, and carrying out the external quality assurance of teaching, assessment and quality assurance qualifications. Ann is the author of the following text books:·        *The Award in Education and Training (2025) *Principles and Practices of Teaching and Training (2017)    *Principles and Practices of Quality Assurance (2016) *Principles and Practices of Assessment (2015) *Achieving your Assessment and Quality Assurance Units (TAQA) (2014)     *Passing Assessments for the Award in Education and Training (2013) *Preparing to Teach in the Lifelong Learning Sector (2012)     *Passing PTLLS Assessments (2012) *What is Teaching in the Lifelong Learning Sector? (2012)     *Delivering Employability Skills in the Lifelong Learning Sector (2010)    *Delivering Adult Learning (2006) She is co-author of:  *Achieving your Diploma in Education (FE & Skills) (2024)      *The Best Vocational Trainer’s Guide (2015) *The Certificate in Education and Training (2014) *Passing Assessments for the Certificate in Education and Training (2014) *Equality and Diversity in the Lifelong Learning Sector (2012) *Planning and Enabling Learning in the Lifelong Learning Sector (2010) *Passing CTLLS Assessments (2010) She has edited:·        *50 Quality Improvement and Quality Assurance Approaches (2021)      *50 Assessment Approaches (2020) *50 Teaching and Learning Approaches (2019) *Achieving QTLS Status (2018) *Study Skills for PTLLS (2012)

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