Overview

A central, highly readable exposition of 25 principles that undergird the emerging field of Service Leadership. Written by one the early and most influential voices on Service Leadership, Po Chung, as assisted by co-author Art Bell, this book sets forth for students, laymen, and practicing managers the core philosophies and best practices that make Service Leadership a major contributor to the success of any organization or individual.

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9780985948054

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PO CHUNG, Co-founder of DHL, Asia Pacific and Chairman Emeritus of DHL Express (Hong Kong), has dedicated his professional life and philanthropy to understanding, practicing, and educating others in the science and art of service leadership. He is also Founder and Chairman of the Hong Kong Institute of Service Leadership & Management. A global thought leader and sought-after international speaker, Po is Officer of the Most Excellent Order of the British Empire (OBE) and an active member of many corporate and organizational boards. ARTHUR H. BELL, PhD received his doctorate in English and American Literature from Harvard University. He taught management communication classes at Georgetown University, the University of San Francisco, and the University of San Francisco. In recent years, he co-founded the Center for Teaching Excellence and the Center for Service Leadership at Clarkson University, New York. Bell is the author of 51 books on language, literature, communication, and management.

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