2006 Imtech and Customer Service Combined Proceedings

Author:   Multiple Contributors
Publisher:   American Water Works Association
ISBN:  

9781583214206


Publication Date:   01 April 2006
Format:   CD-ROM
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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2006 Imtech and Customer Service Combined Proceedings


Overview

Customer service and technology represent increasingly related and interdependent topics of focus in the water industry, and hence the 2006 conferences will be jointly held in March in Portland OR. The International Management & Technolgy aspect will focus on Topics include: AM/FM/GIS, administrative systems, automated meter reading, benchmarking, CADD and CAE, CIS, distribution systemsand planning modeling, and more. Customer Service topics include emergency call center, CIS, customer communications, performance measures, employee evaluation, operations optimization, strategic planning, credit and collections best practices, and new technology.

Full Product Details

Author:   Multiple Contributors
Publisher:   American Water Works Association
Imprint:   American Water Works Association
ISBN:  

9781583214206


ISBN 10:   1583214208
Publication Date:   01 April 2006
Audience:   General/trade ,  General
Format:   CD-ROM
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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NOV RG 20252

 

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