Jackpot: Harrah's Winning Secrets for Customer Loyalty

Author:   Robert L. Shook
Publisher:   John Wiley and Sons Ltd
ISBN:  

9780471263234


Pages:   352
Publication Date:   23 December 2002
Format:   Hardback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Our Price $158.40 Quantity:  
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Jackpot: Harrah's Winning Secrets for Customer Loyalty


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Overview

Bob Shook, business journalist and former CEO, offers an in-depth look at the history, the inner workings, and the massive success of the biggest player in the gambling industry behind Harrah's - one of the world's foremost casinos. From its origin in 1937 to its modern success as a $3 billion dollar industry leader, Shook explores the genius marketing strategies and brilliant business decisions that built the gambling giant from a backyard family operation.

Full Product Details

Author:   Robert L. Shook
Publisher:   John Wiley and Sons Ltd
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 16.70cm , Height: 2.60cm , Length: 24.30cm
Weight:   0.688kg
ISBN:  

9780471263234


ISBN 10:   0471263230
Pages:   352
Publication Date:   23 December 2002
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Unknown
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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Reviews

Shook spins a well-researched, focused account that offers uniformly sound advice... (Publishers Weekly, November 11, 2002) ...this book provides a fascinating look inside the gambling industry. (Library Journal, December 15, 2002)


Author Information

ROBERT L. SHOOK is a seasoned author, former salesman, and founder and former CEO of Shook Associates and American Executive Life Insurance Company. He is also the author of forty-five books, including The IBM Way, Honda: An American Success Story, and Turnaround: The New Ford Motor Company.

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